This privacy statement is effective as of April 01, 2023. Please note that we mend the privacy policy regularly to reflect any changes in the way we handle your personal data or any changes in applicable laws.
This page tells you everything you need to know about how Softkrat Technologies LLP (hereafter referred to as only Softkrat, “we”) protects the personal data we process and maintain relating to you (referred to as “your personal data”, “your data”).
How does Softkrat protect your personal data?
Additionally, Softkrat maintains appropriate technical and systemic measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, disclosure, or accidental or unlawful destruction and damage.
We collect the personal data of our employees, potential employees, contractors, freelancers, clients, suppliers, business contacts, and website users. If the data we collect is not listed in this privacy policy, in such specific cases we give individuals (when required by law) appropriate notice of which other data will be collected and how they will be used.
The below section captures the categories of personal information we collect:
| Personal information Category | Types of personal information |
|---|---|
| Personal and contact information | Name, surname, title, all types of identifiers, and contact details (such as email, and phone numbers) and occasionally, when necessary for specific purposes, gender, date of birth, age, and place of birth |
| Commercial | Historical records of the products, courses, and services you have obtained from Softkrat; correspondence between you and us when sent to your electronic communication addresses (including communication channels), for the purpose of processing account receivable, payments, and any other commercial follow-ups |
| Marketing and research information | 1.Identifiers the IP address, social media handles, or other online identifiers of a person, email address, mobile number, and name and address 2. Browser data, and preferences expressed through selection, viewing, or purchase of products, courses, services, and content, information about your mobile device including (where available) the type of device, and mobile operating system 3. Social media content blogs, posts, comments, tweets, and anything posted by an individual online on our social handles 4. Demographic data - (e.g., age group, gender, interests, geographical region) |
| Audio and visual contents | Images, audio, and video footage captured on CCTV or other video systems when visiting our office or captured during video recruitment interviews or similar events or during any other virtual and live events (including recordings during virtual workshops, training, or similar events) |
| Employment related information | Professional or employment-related information, such as the description of the current position, job title, job responsibilities, information provided during the recruitment process, employer, location, and Softkrat contact(s) |
| System and Access Information | If you are provided access to Softkrats systems for the purpose of conducting any business with us or for us, we may collect information required to access such systems and applications such as System identifiers and passwords, application logs, email account(s), instant messaging account and messages, system passwords, and any activity information while using our systems, including access logs, activity logs, and electronic content produced using Softkrats systems. |
| Cookies and geolocation data | As described below, we also may collect geolocation data in some circumstances. Please see ourCookies policyfor more details regarding our use of cookies. |
Additional information collected in recruitment and employment processes
| Additional personal details, contact details, and identifiers | Softkrat may collect additional personal details for recruitment & employment purposes, such as national identification number, marital/civil partnership status, domestic partners, dependents, emergency contact information, and professional calendar availability/scheduling information for meeting/communication purposes |
|---|---|
| Education information and professional or employment-related information. | Softkrat may collect information about your education and professional or employment-related information, such as your employment history. |
| Sensitive data for recruitment purposes. | Softkrat may collect certain types of sensitive information when permitted by local law or with your consent, such as health/medical information (including disability status), and information on criminal convictions and offenses. Softkrat collects this information for specific purposes, such as health/medical information in order to accommodate a disability or illness (subject to legal limits on the timing of collection of such information and other applicable limitations) and to provide benefits; background checks, and diversity-related personal information (such as race or ethnicity) in order to comply with legal obligations and internal policies relating to diversity and anti-discrimination. |
| Financial information for payroll/benefits purposes | Your banking and other relevant financial details we need for payroll/benefits purposes. |
| Talent management information. | Information necessary to complete a background check, details on performance decisions and outcomes, performance feedback and warnings, e-learning/training programs, performance and development reviews (including information you provide when asking for/providing feedback, creating priorities, updating your input in relevant tools), drivers license and car ownership information, and information used to populate biographies. |
| Requested recruitment information | Information requested to provide during the recruitment process, to the extent allowed by applicable law. |
| Recruitment information you submit | Information that you submit in rsums / CVs, letters, writing samples, or other written materials (including photographs). |
| The information generated by us during the recruitment | The information generated by interviewers and recruiters related to you, based on their interactions with you or basic Internet searches where allowed under applicable law. |
| Recruitment information received from third parties | Information related to you is provided by third-party placement firms, recruiters, or job-search websites, where applicable. |
| Recommendations | Recommendations related information provided on your behalf by others. |
| Employment history and background checks | Information about your prior employment, education, and where applicable and allowed by applicable law, credit history, criminal records, or other information revealed during background screenings. |
If you provide us with the personal data of another person (for instance, a potential employee/referral), you are responsible for ensuring that such person is made aware of the information contained in this privacy policy and that the person has given you his/her consent for sharing the information with Softkrat.
The above-mentioned categories of personal data have been obtained either directly from you (for example, when you provide information to sign up for a newsletter or register to comment on a forum website) or indirectly from certain third parties (for example, through our website’s technology). Such third parties include our affiliates, public authorities, public websites and social media, suppliers, and vendors.
For which purposes do we use your personal data?
| Purpose | Rationale |
|---|---|
| Managing contractual or employment relationships with you | Necessary for the performance of a contract to which you are a party. |
| Recruitment | Our interest in ensuring that we recruit skilled employees or contractors |
| Facilitating communication with you | To ensure proper communication and emergency handling |
| Comply with legal requirements. | Necessary for compliance with legal obligation |
| Monitoring your use of our systems (including monitoring the use of our website and any apps and tools you use). | Our legitimate interests of avoiding non-compliance and protecting our reputation |
| Improving the security and functioning of our website, networks, and information | To ensure excellent user experience and that our networks and information are secure |
| Marketing our products and services to you if you would have given your consent | Ensures that we can conduct and increase our business. |
| For audio, and video captured during live/recorded events (including virtual events/webinars/ training sessions) including online publication of such recordings for marketing purposes) | Based on your informed consent obtained prior to the event. |
| In some cases, record your online interview for review by additional recruiters and hiring managers. | Ensure that we recruit the appropriate employees |
| Administration of employee benefits | Ensure that our employees receive the applicable benefits. |
| Perform any legally required reporting and respond to legal processes | Compliance with a legal obligation |
| Improving our website | Making it more secure, improving your experience when you interact with our website, for displaying your email and comments on our website when you interact with us, tracking usage of our website and source through which you reached us, for opt-in functionalities, such as surveys, newsletters, etc. |
How long will your personal data be retained by us?
We retain your personal data only for as long as necessary. We have our records management and retention policies and procedures so that personal data are deleted after a reasonable time according to the following retention criteria:
- We retain your data if we have an ongoing relationship with you (i.e., you have an account with us)
- We only keep the data while your account is active or as long as we have to provide services to you
- We retain your data for as long as needed in order to comply with our legal and contractual obligations
How do we use personal data when you visit Softkrat’s website?
Which personal data do we gather?
Softkrat collects personal data on its websites both directly (for example, when you provide personal data to sign up for a newsletter or comment on a blog); and indirectly (for example, via the technology we use on our website).
We may collect and process the following personal data:
| Information | Details |
|---|---|
| Personal data that you provide by filling in forms on our website | This includes contacting us via the Contact-Us form, registering for our newsletters, registering for a conference, or registering for any training courses. Pages that collect this type of personal data may provide further information as to why your personal data are needed and how they will be used. It is completely up to you whether you want to provide it |
| If you contact us | We may keep a record of that correspondence |
| We may ask you to engage with us in customer surveys | You do not have to respond to them |
| Any postings, comments, or other content that you upload or post | We tag the engagement against the information you provide. Although, we moderate all comments before it is made visible on the website |
| Our website or mobile applications may collect information about your computer or your mobile device, including (where available) your IP address, operating system, type of device, device identification number, mobile operating system, and browser type | for system administration, to filter traffic, to look up user domains and to report on statistics |
| Details of your visits to our website, the pages you view, and resources you access or download, including but not limited to, traffic data, location data, weblogs, and other communication data | Please see theCookies sectionbelow for more information |
Do we include links to external websites and programs of third parties?
Yes, Softkrat’s website may include:
- Links to and from other sites, advertisers, and affiliates
- Certain programs (widgets and apps) of third parties. Such third-party programs may process your personal data collected through their programs for their own purposes
We do not accept any responsibility or liability for such third-party sites or programs. Please check such third-party terms of use and privacy statements before using and providing any information to such third-party sites and programs.
How do we use cookies (and other tracking technologies)?
This section describes how we use cookies and other tracking technologies.
We can place cookies and other similar technology on your device, including mobile devices, in accordance with your preferences set on our cookie consent manager. Depending on your settings in our cookie consent manager on your mobile device, the following information may be collected through cookies or similar technology: your unique device identifier, mobile device IP address, information about your device’s operating system, mobile carrier, and your location information (to the extent permissible under applicable law)
Two lines about cookies –
Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a site and allow a site to recognize your device.
Why do we use cookies and similar technologies?
Cookies do a lot of different jobs. We use cookies to analyze the use of our websites and online content (analytics cookies) and they can also facilitate/track the interaction on our websites and online content with social media (e.g., links to social media sites, like buttons, etc.).
Does Softkrat use cookies for marketing and analytics?
Yes, we may use information collected from our cookies to identify user behavior and to serve content and offers based on your profile, and for the other purposes described below, to the extent legally permissible in certain jurisdictions.
Do you use any cookies from third-party companies?
Some cookies that we use are from third-party companies (third-party cookies), such as Facebook, Microsoft, Twitter, YouTube, Instagram, and LinkedIn Analytics to provide us with web analytics and intelligence about our sites which may also be used to provide measurement services and target ads.
What if I don’t want cookies or similar tracking technologies?
You can adjust your cookie settings through our cookie consent manager. If you want to remove existing cookies from your device, you can do this using your browser options. If you want to block future cookies from being placed on your device you can use our cookie consent manager.
Please bear in mind that deleting and blocking cookies may have an impact on your user experience.
